Workflows

Quick-reference guides for experienced Paimnt users. These task-focused articles (and videos!) deliver fast steps without Basic-level detail—perfect for daily operations.

What You’ll Find Here#

Streamlined workflows organized by system area. Each guide includes:

• ast steps for experienced users
• Key actions in table format for quick scanning
• Links to detailed Basics articles when needed
• Troubleshooting links for instant fixes

🎥 Training Videos#

Step-by-step video tutorials for common workflows. (Coming soon—perfect companion to these guides)

🗂️ Database Setup Workflows#

Rapid HQ configuration guides.

Available workflows:

• Creating Your Product List - Fast product setup
• Configuring Your Till Keyboard - Quick keyboard configuration
• Organising Products with Tags - Rapid tag setup
• Setting Up Price Lists - Quick pricing configuration
• Configuring Payment Methods - Fast payment setup

🍽️ Managing Orders#

Essential till operation shortcuts.

Available workflows:

• Table Functions - Quick table and covers/pax guide
• Special Sale Actions - Fast hold/recall/cancel reference
• Completing a Sale - Quick payment processing
• Printing Orders & Receipts - Fast printing reference
• Basic Navigation & Product Management - Quick till navigation

👔 Management Functions#

Supervisory task accelerators.

Available workflows:

• Adjusting Sales - Fast payment method corrections
• Sales Overview & Reporting - Quick review sales reference
• End-of-Shift Actions - Fast shift closing guide

Looking for something else?#

• Looking for specific workflows? More content is available in the Basics section:
• Full feature breakdown? See Reference
• Need help? Contact Support