Title here
Summary here
Table Functions
What you’ll need
Before you start, make sure you have:
- Manager or admin access to your Organisation Settings
- Keyboard layout editing permissions to add buttons
- About 5–10 minutes to configure table settings
What you’ll learn
After reading this guide, you’ll be able to:
- Record and manage guest counts (covers/pax) for accurate reporting
- Set up automatic prompts and keyboard buttons for covers/pax
- Assign, save, open, transfer, merge, and finalise table sales
- Track table interactions and staff activity
- Understand how table types and the device mesh work together
Understanding Table Functions
Table Functions in Paimnt cover two main areas:
- Covers/Pax – tracking the number of guests at each table for reporting and forecasting
- Table Sales – assigning tables to sales, saving/opening tables, and managing ongoing table orders
Together, these features let you manage your tables efficiently, track spend per guest, and ensure smooth service.
Common Questions
Can I change covers multiple times during service?
Yes! Use the Set Covers button or Floor Map update to adjust anytime, even after the automatic prompt has appeared.
What if I forget to enter covers?
The sale will use your default covers number (usually 1–2). This can affect reporting accuracy. ✅ Best practice: Make entering covers part of table opening routine.
Can I record covers for takeaway or counter sales?
No. Covers only apply to table service to track dine-in patterns.
Can more than one till take orders for the same table?
Only method 2 of saving tables allows simultaneous orders on multiple tills, but it may print multiple kitchen dockets.
How do I know a table needs attention?
Enable Table Interaction Tracking in settings (Settings → Table Interactions). Once the interaction threshold passes, the timer shows the time since last staff interaction.
How do I transfer a table without losing items?
- Use Move for unused tables
- Use Merge for occupied tables (items transfer, customer info does not)
Best Practices
✅ Enable automatic prompts so your team never forgets to enter guest counts
✅ Train staff to verify covers at the start of every table service
✅ Update counts in real-time when guests join or leave the table
✅ Keep your default setting consistent across all tills
✅ Use the Floor Map to quickly check and update covers across multiple tables
✅ Review reports regularly to identify spending patterns and opportunities
✅ Check cover accuracy before closing tables to maintain clean reporting data
Next
Covers / Pax