Workflows For Table Functions

For experienced users who need a fast reference.


Prerequisites

  • Manager or admin access to Organisation Settings
  • Keyboard layout editing permissions
  • 5-10 minutes for configuration

Quick Setup: Covers/Pax Tracking

Step 1: Enable Automatic Prompts

Go to Organisation Settings > Tables

Video Coming Soon

Click Here For Workflow
  1. Find “Require Prompting for Covers/Pax”
  2. Tick checkbox
  3. Set “Default Covers/Pax” number
  4. Save

🚨 Do this during quiet period - affects all tills

Step 2: Add Set Covers Button to Keyboard

Go to Keyboard Setup

Video Coming Soon

Click Here For Workflow
  1. Add stacked button
  2. Set On Click action to “Set Covers/Pax”
  3. Save keyboard layout

πŸ’‘ Place near table selector for easy access

Step 3: Test

Video Coming Soon

Click Here For Workflow
  1. Start new table sale
  2. Set Covers prompt should appear
  3. Use + and – to adjust
  4. Press Set Covers to confirm

Quick Table Sales Actions

ActionHow To
Start new tableAssign unused table number to sale
Save tablePress Save Table button (prints dockets, stores sale)
Open existing tableEnter table number before adding items
Move tableEnter unused table number β†’ Confirmation β†’ Move
Merge tablesEnter existing table number β†’ Transfers items
Hold tablePress Hold button (no docket print)
Print billPress Print Bill button
Finalize tableComplete payment β†’ Table becomes available

Table Types

A la Carte Table:

  • Designed for table service
  • Save and reopen capability
  • Kitchen dockets auto-print when items added
  • Shared across tills via Device Mesh
  • Only one till can have table open at a time

Covers/Pax Quick Reference

Why Track Guest Counts?

BenefitExample
Average spend per guest$240 sale Γ· 4 guests = $60/person
Forecast stock needs200 covers on Fridays β†’ plan stock
Staff performanceCompare average spend per server
Business planningTuesday lunch 15 covers vs Friday dinner 80 covers

Update Covers During Service

Using Set Covers button:

Video Coming Soon


Click Here For Workflow
  1. Press Set Covers button
  2. Use + and – to adjust
  3. Press Set Covers to confirm

Automatic prompt:

  • Only appears once per table
  • To change again, use Set Covers button

Table Sale Methods

Adding Table Number

Methods:

  • Table Selector: Press table indicator icon β†’ Select number
  • Preset Button: Press assigned keyboard button
  • Table Function Button: Enter number β†’ Press button
  • Order View Button: Enter number β†’ Press button

Important Rules

⚠️ New/unused table: Can add anytime during sale

⚠️ Existing table: Must add at start or end

⚠️ Adding table after items: Saves directly to table without opening


Quick Troubleshooting

IssueQuick Fix
Covers not savingCheck Set Covers button assigned correctly
Tables not sharedVerify Device Mesh active and connected
Multiple dockets printConfirm only one till saving table
Can’t merge tableEnsure destination table exists

Best Practices

βœ… Enable automatic prompts so team never forgets guest counts

βœ… Train staff to verify covers at start of service

βœ… Update counts when guests join or leave

βœ… Use Floor Map to check covers across tables

βœ… Check cover accuracy before closing tables