Workflows For End-of-Shift Actions

For experienced users who need a fast reference.


πŸ—ΊοΈ Workflow Overview

8 Steps to close shift: Enable Cash Count β†’ Run Shift Report β†’ Enter Float β†’ Choose Method β†’ Count Cash β†’ Review Total β†’ Confirm β†’ Check Variances

2 Count Methods: By Denomination (recommended) | Total Amount (faster)


Quick Steps: Close Shift

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  1. Enable Display Cash Count in Till Settings
  2. Run Shift Report (Z Read)
  3. Enter float amount
  4. Choose count method (By Denomination or Total)
  5. Enter cash count
  6. System shows Counted Cash Total
  7. Confirm β†’ Shift report prints
  8. Review variances in HQ if needed

Report Types

Shift Check (X Read)

  • Prints current totals
  • Does NOT reset counters
  • Use for mid-shift checks

Shift Report (Z Read)

  • Prints totals
  • Resets counters to 0
  • Use at shift end
  • Includes cash reconciliation (if enabled)

Cash Count Methods

By Denomination:

  • Enter quantity of each note/coin
  • System calculates total

Total Amount:

  • Enter single total figure
  • Faster but less detailed

Enable Cash Count

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  1. Open Settings
  2. Till Configuration
  3. Enable Display Cash Count
  4. Save

Cash Reconciliation Steps

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  1. Enter Float First: Amount started with
  2. Remove Float: Take out physical float
  3. Count Remaining Cash: What’s left in drawer
  4. Enter Count: System calculates variance
  5. Confirm: Report prints

πŸ’‘ Blind counting: Don’t look at expected amount first


No Sale (Open Drawer)

When: Need to open drawer without sale

Steps:

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  1. Press No Sale button
  2. Drawer opens
  3. Transaction logged in report

Review in HQ

Navigate: Transactions > Shift Reports

Check columns:

  • Cash In Drawer
  • Float
  • Counted Cash
  • Variance

Quick Troubleshooting

IssueCauseFix
No cash count popupNot enabledEnable Display Cash Count
Variance incorrectFloat miscountedRecount float correctly
Can’t cancelAfter confirmationEnsure accuracy before submit

Key Rules

βœ… Float can be $0 if no float used βœ… No Sale logged in reports ❌ Cannot cancel after cash count confirmation πŸ’‘ Blind counting prevents bias