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Support

We're here when you need us.

Troubleshoot common issues yourself, or reach out to our Australian-based support team directly.

If something isn’t working as expected, use these guides to identify issues, follow clear steps, and get back to serving customers.

storage

Database Setup

Fix issues related to HQ configuration, products, pricing, and payment setup.

restaurant

Managing Orders

Resolve problems with till operations, table management, and order processing.

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Management Functions

Handle supervisory and reporting issues — adjustments, shift close, and reconciliation.

Other Support Resources

  • New to Paimnt? Start with Basics for step-by-step setup guides
  • Need quick steps? Check Guides for fast reference guides
  • Want technical details? See Reference for complete documentation
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