How to Split the Bill Between Multiple Customers

Use the Split Bill feature when multiple customers want to pay separately for parts of the same sale—typically for a la carte table service.

When to use Split Bill#

Using the Split Bill function#

✅ Requirement: You need a Split Bill function button on your keyboard.

< link-card title=“Adding product buttons and other components to the grid” href="/article/5/#how-to-add-items-to-the-grid" >

Getting started#

Before you begin:

• Have the sale in progress on your till
• If the sale was held, recall it using the hold/recall function button or the table number

Steps:

1. Press the Split Bill function button
2. The Split Bill window opens

< img src=“imagesdocsoperationsoperations-split-bill-overview.png” alt=“The Split Bill Window” >

Understanding the Split Bill window:

1. Bill summary: Visual bar showing total breakdown—how much paid, how much you’re about to pay, and how much remains
2. Payment Receipts Summary: List of payments already made and the amount still due
3. Split Method: Choose how you want to split (Equal Split, Items, Calculate, or Pay the Rest)
4. Split Options: Configuration for your chosen method (changes based on method selected)
5. Pay button: Press to proceed with payment using your chosen method and options

Split methods explained#

Method 1: Equal Split#

When to use: Customers want to split evenly regardless of what each person ordered.

Example: 3 friends sharing the bill equally, each pays 1/3.

< img src=“imagesdocsoperationsOperations-Split-Bill-equal.PNG” alt=“Equal Split” >

Steps:

1. Use the + and – buttons to select the number of ways to split
2. Choose Split By:
   • Remaining amount: Splits only what’s left to pay
   • Total bill: Splits the original total
3. Review the calculation shown at the bottom (amount per person)
4. Press Pay

Method 2: Items#

When to use: Each customer wants to pay for specific items they ordered.

Example: At The Beach Cafe, Sarah orders a burger and coffee. Tom orders a salad. Each wants to pay for only their items.

< img src=“imagesdocsoperationsOperations-Split-Bill-items.PNG” alt=“Item Split” >

Steps:

1. Tick the products the customer is paying for
2. If there are multiple quantities of an item, use the – and + buttons to select how many they’re paying for
3. Review the total shown at the bottom (number of items and dollar amount)
4. Press Pay

Method 3: Calculate#

When to use: The customer wants to pay a specific dollar amount or percentage.

Example: One person at the table wants to cover 60% because they ordered more expensive items.

< img src=“imagesdocsoperationsOperations-Split-Bill-calculate.PNG” alt=“Calculate the Split” >

Steps:

1. Type the amount or percentage using the number pad
2. Select the calculation type:
   • $: Pay a specific dollar amount
   • % Total: Pay a percentage of the original bill total
   • % Remaining: Pay a percentage of what’s left to pay
3. Review the calculation displayed (shows both dollar amount and percentages)
4. Press Pay

Method 4: Pay the Rest#

When to use: Previous customers have paid their portions, and the last customer is covering whatever remains.

< img src=“imagesdocsoperationsOperations-Split-Bill-pay-the-rest.PNG” alt=“Pay the Rest” >

Steps:

1. Select Pay the Rest
2. Press Pay to process the remaining balance