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    • Reports Show Tag as 'UNKNOWN'
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  • Frequently Asked Questions
    • Reports Show Tag as 'UNKNOWN'
  • Devices
    • Troubleshooting: Configuring Your Till Keyboard
    • Troubleshooting: Configuring Payment Methods
  • Products
    • Troubleshooting: Creating Your Product List
    • Product Support
    • Troubleshooting: Organising Products with Tags
    • Troubleshooting: Setting Up Price Lists
  • Managing Orders
    • Troubleshooting: Table Functions
    • Available Serves Troubleshooting
    • Troubleshooting: Special Sale Actions
    • Troubleshooting: Completing a Sale
    • Troubleshooting: Printing Orders & Receipts
    • Troubleshooting: Using Gift Cards
    • Troubleshooting: Basic Navigation & Product Management
  • Advertising
    • Troubleshooting: Ad Manager
  • Management Functions
    • Troubleshooting: Adjusting Sales
    • Management Function Support
    • Troubleshooting: Sales Overview & Reporting
    • Troubleshooting: Configuring Staff & Roles
    • Troubleshooting: End-of-Shift Actions

On this page

    • All my reports show the tag as ‘UNKNOWN’
On this page
    • All my reports show the tag as ‘UNKNOWN’

All my reports show the tag as ‘UNKNOWN’#

Make sure that the ‘reporting’ tag exists and has not been renamed. Any product without a tag that is in the ‘reporting’ branch of the tag tree will report under the tag ‘Unknown’.

Setting Up Product Tags

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