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Paimnt HQ

Paimnt HQ is the cloud-based management platform at the centre of your entire Paimnt system. It is where you build and manage your menu, configure your devices, control stock, review sales, manage your team, and run your reports — all from a single browser-based platform accessible from any device, anywhere.

What is Paimnt HQ?#

While Paimnt POS is the system your front-of-house team uses to take orders and process payments, Paimnt HQ is where your managers and back-office team do their work. Everything you set up in HQ flows through to your tills in real time — product changes, price updates, promotions, and staff permissions all sync instantly across your operation.

Key Features#

Real-Time Sales Data and POS Sync#

Sales data from every till syncs to HQ the moment a transaction is completed. Review today’s takings, compare performance across locations, and export reports — all in real time.

Remote Product and Pricing Management#

Add, edit, archive, and organise your entire product list from HQ. Set prices, create price lists, configure sizes, and build your keyboard layout — without needing to touch the till.

Stock Control#

Manage your stock from end to end — set stock quantities on products, raise and receive invoices, perform stocktakes, process transfers, record wastage, and track adjustments. HQ gives your stock a single source of truth.

Promotions and Happy Hours#

Create and schedule promotions, happy hours, vouchers, and offers directly in HQ. Set time periods, pricing rules, and eligibility conditions — promotions activate and deactivate automatically.

Deep Reporting and Dashboard Insights#

Access detailed sales reports, product performance data, staff activity logs, and financial summaries. Export reports to CSV or PDF and share them with your accountant, bookkeeper, or management team.

Advanced Admin and Staff Permissions#

Create staff roles with granular permission levels — control exactly what each staff member can see and do on POS and in HQ. Manage clock-on/off, track hours, and review shift history.

Who Uses Paimnt HQ?#

Paimnt HQ is used by owners, managers, and back-office staff. Access is controlled by role — so you can give your bar manager product editing access without exposing payroll data, and give your accountant reporting access without letting them change pricing.

Training Resources#

Most of the content in this Training Centre relates to Paimnt HQ. Here are the main areas:

Products & Menu#

• Create Your Product List — Add and manage products, set prices, and organise your menu
• Overview To Organise Products — Use tags to group, filter, and structure your product catalogue
• Add and Manage Tags — Create and edit the tag system for your products
• Add Price Lists — Create alternative price lists for happy hours, events, or different service styles
• Configuring Your Till Keyboard — Build and manage the keyboard layout your staff see on POS

Stock Management#

• Stocktake Module Overview — How the stocktake system works in HQ
• Perform a Stocktake — Step-by-step guide to conducting a stocktake
• Stock on Products — Set stock quantities and thresholds on individual products
• Manage Stock Invoices — Raise and receive stock invoices from suppliers
• Transfers, Wastage & Adjustments — Record stock movements between locations
• Set Up Stock Locations — Configure the stock locations used across your operation

Promotions#

• Promotions Module Overview — Introduction to the promotions system
• Happy Hours — Set up time-based pricing discounts
• Offers — Create product-level promotional offers
• Vouchers — Configure and issue customer vouchers

Staff & Roles#

• Configuring Staff & Roles — Create staff accounts and define role-based permissions

Reporting & Sales Review#

• Using Reports — Access and use the reporting suite in HQ
• Sales Overview & Reporting — Review completed sales and daily summaries
• Adjusting Sales — Edit completed transactions from within HQ

Devices & Setup#

• Configuring Payment Methods — Set up payment types available on your tills
• Set Up Your Bump Screens — Configure your kitchen display screens